Important Information for Existing Customers

Welcome to our new website! 

We hope you like our new Kit Bag website. Please keep reading for important information regarding your account.

Due to the strong encryption used on our website, our customer's passwords were not able to be transferred to our new site. 

Before you can log in to our new website you will need to activate your account. There are two ways to do this.

1. You should soon receive an existing customer account activation email. Please find this email and follow the links to activate your account.

2. You can create your account again using the same email address. Please visit: https://www.kitbag.com.au/account/register

Note: After you do this, any existing customer information we had about you such as address information and store credit will automatically be applied to your account. 

3. Or you can simply create a brand new account.

If you have any questions or need any help please feel free to call us.

Tel: 08 9250 8448 
Email: admin@kitbag.com.au

Note: Attempting to reset your password without first activating your account via one of the above two methods will result in the following error: